Frequently Asked Questions
Everything you need to know about our home decor and furnishings.
What is the standard shipping timeframe for furniture?
Most large furniture items are processed within 3-5 business days and delivered via white-glove service within 2 to 3 weeks depending on your location.
Do you offer international shipping for home accessories?
Currently, Spellbinders ships exclusively within the continental United States and Canada to ensure the safe and timely arrival of fragile home goods.
What is your return policy for home decor items?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to our carrier's real-time tracking portal.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm for larger purchases.
Are your wood products sustainably sourced?
Yes, Spellbinders is committed to sustainability. All our wooden furniture is crafted from FSC-certified timber and finished with non-toxic, eco-friendly stains.